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Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate records
- Assist with night audit duties as needed
- Maintain a clean and organized Front Desk area
Experience:
- Previous experience in hospitality or hotel management preferred
- Strong communication skills, both verbal and written
- Multilingual abilities are a plus
- Excellent phone etiquette and customer service skills
- Familiarity with Front Desk operations and hotel reservation systems
- Ability to handle cash transactions accurately
- Knowledge of guest relations best practices
At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. We offer a competitive salary, opportunities for career advancement, and a supportive work environment. Join our team today and be part of creating memorable experiences for our guests.
Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in joining our team.
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Expected hours: 25 – 35 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel: 1 year (Required)
Ability to Relocate:
- Matteson, IL 60443: Relocate before starting work (Required)
Work Location: In person
