The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
Process guest check-ins, assigning rooms and activating room keys
Coordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
Answer, respond to and process all guest calls, messages, questions or concerns
Give guests information and directions regarding property and local areas of interest
Process check-outs and resolving any disputed charges
Process payments and room charges
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
What we’re looking for
A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Perks you deserve
Medical & Dental & Vision Insurance
Paid Time off
Paid Holidays
Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Career progression opportunities are endless.
With this role you will be working 16 hours part time shift or 40 hours full time (mixed shift7-3; 3-11; 11-7) per week, including weekends. Do you need flexibility in your life? We are happy to discuss this with you!
Job Types: Full-time, Part-time
Pay: $17.50 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person