Address
Form of work
Salary```Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain a clean and organized Front Desk area - Assist with administrative tasks such as answering phone calls, taking reservations, and processing payments - Collaborate with other hotel departments to ensure guest satisfaction - Follow all safety and security procedures to maintain a safe environment for guests and staff Qualifications: - Previous experience in guest services or Front Desk role preferred - Excellent phone etiquette and communication skills - Multilingual abilities are a plus - Strong attention to detail and organizational skills - Knowledge of hospitality industry practices and procedures - Ability to handle difficult situations with patience and professionalism - Proficient in using computer systems and software applications - Flexibility to work various shifts including evenings, weekends, and holidays Benefits: - Competitive salary based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays and services - Training and development programs to enhance your skills If you are passionate about providing exceptional customer service in a hotel setting, we invite you to apply for the Front Desk Agent position. Join our team today!```
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Wixom, MI 48393: Relocate before starting work (Required)
Work Location: In person
