Job Description
We are hiring Front Desk Agents. Full Time and Part Time openings. The Front Desk Agent is responsible for assisting in the operation of the Front Desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
If this sounds like a good fit for you, we want to meet you. Start your application today to join this amazing team!
Responsibilities:As a Front Desk Agent your responsibilities will include:
- Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
- Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
- Able to work through customer service related issues
- Any other duties or responsibilities which might be required by a manager
- Available on flexible shifts on Weekday, Weekends and Holidays
- Possessing strong written and verbal communication skills
- Previous Hotel Front Desk experience
Find us off I-17, 20 minutes from Phoenix Sky Harbor International Airport and downtown. You’ll be 10 minutes from Arizona State University West, and 20 minutes from Grand Canyon University.