Hotel Front Desk Agent 7Am-3Pm, 3Pm-11Pm

We are seeking a friendly and professional Front Desk Agent to join our team. This shift is two shifts 7-3pm and 3.11 shifts. Must have the ability to work both shifts. Be professional and report to work as scheduled.

As a Front Desk Agent, you will be responsible for providing excellent guest relations and managing our phone systems.

Responsibilities:-

Greet guests with a welcoming smile and provide exceptional customer service-

Check guests in and out of the hotel-

Answer phone calls and direct them to the appropriate department or individual

Manage reservations and cancellations-

Handle cash and credit card transactions accurately-

Provide guests with information about hotel amenities, services, and local attractions.

Requirements:

High school diploma or equivalent

Excellent communication skills, both verbal and written-

Ability to multitask in a fast-paced environment-

Strong attention to detail- Proficient in Microsoft Office Suite-

Previous experience in hospitality or customer service is preferred

Benefits:- Competitive pay- Paid time off-Employee discounts

To apply, please submit your resume

Job Types: Full-time, Part-time

Pay: $15.00 - $15.75 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person