Guest Service Agent/Front Desk

Entry-Level Guest Service Agent at The Hampton Inn Commack.

Shift Responsibilities:

~ Act as the first point of contact for potential guests and businesses looking for room and rate information.

~ Coordinate with sales, housekeeping, and maintenance departments to address guest concerns.

~ Responsible for overseeing guest arrival, departure and all aspects of guests stay

~ Make, modify, and cancel guest records (i.e. reservations).

~ Responsible for cash intake at the front/ counting the drawer during shift.

~ Keeping front desk tidy and lobby appearance up to par.

Skills:

~ Proven customer service

~ Problem solving

~ Familiarity with office machines (computer, telephone, printer, fax).

~ Strong communication and people skills

~ Team player

Qualities were looking for:

H: HELPFUL

A: ACCOMMODATING

M: MEMORABLE

P: PRESENTABLE

T: TEACHABLE

O: OPTIMISTIC

N: NICE

Benefits:

- Shift variety.

- Health insurance plans ( Vision, Dental, Medical).

- Team Member discounts for YOU and YOUR FAMILY at hilton properties worldwide!

Shifts Available:

~ 3-11 PM/ Weekends/ Holidays*

*= 24/7 property, may be expected to work holidays

Hours per week:

• 30-39

If you feel you'd make for a good addition to the Hampton Inn Commack family APPLY NOW. Local? Stop by in person to fill out an application.

Thank you,

Hampton Inn Commack

680 Commack Rd

Commack, NY 11725

631-462-5700

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Every weekend
• Holidays
• Night shift

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person