Hotel Front Desk Agent

Echoing the style of the Chelsea Fashion & Flower districts and the urban sophistication of NoMad, Hotel Hayden stakes its claim as the hippest boutique hotel in NYC. This modern, pet-friendly hotel sits amid the City’s progressive renaissance and the city’s 24/7 bustle. With a comfortable room, a buzz-worthy rooftop bar and a fresh restaurant, Hotel Hayden is your place to be.

We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for a Hospitality Professional who shares our vision.

We currently have a career opportunity available for an experienced Hotel Front Desk Agent.

Responsibilities include, but are not limited to:

• Check-in/check-out hotel guests courteously and efficiently
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and visitors
• Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information
• Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX.
• Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance.

Requirements:

• This position requires flexibility with scheduling including weekends (Saturday and Sunday) and holidays
• Schedule will include Overnight, mid-day and PM shifts
• Cash handling experience is a must
• Excellent customer service, communication and computer skills are required
• Hotel experience or luxury retail is required

www.hotelhaydennyc.com

EOE/M/F/D/V

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift

Work setting:

• In-person

Ability to Relocate:

• New York, NY 10001: Relocate before starting work (Required)

Work Location: In person