About us
Walk-On's Gilbert is a small business in Mesa, AZ. We are professional, agile, professional and our goal is to provide a pathway for our Teammates to develop and progress..
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
- Safe work environment
Responsibilities: - Greet and welcome guests as they arrive at the restaurant or hotel - Escort guests to their assigned tables or rooms - Provide menus and inform guests about daily specials - Answer phone calls and assist with reservations or inquiries - Maintain a clean and organized host/host station - Communicate with servers, kitchen staff, and management to ensure smooth operations - Assist with seating arrangements to accommodate guest preferences and group sizes - Handle guest complaints or concerns with professionalism and escalate when necessary - Provide excellent customer service and ensure guest satisfaction throughout their visit Requirements: - Previous experience in a restaurant, food service, or hospitality setting is preferred - Familiarity with Aloha POS system is a plus - Strong communication skills and phone etiquette - Ability to multitask and prioritize in a fast-paced environment - Excellent interpersonal skills to interact with guests and team members - Must be able to stand for long periods of time and lift up to 25 pounds - Flexibility to work evenings, weekends, and holidays as needed We are looking for friendly and outgoing individuals who enjoy providing exceptional guest services. If you have a passion for customer service and thrive in a dynamic environment, we would love to hear from you. Join our team as a Host/Host and help create memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $14.40 - $15.08 per hour
Expected hours: 30 per week
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Mesa, AZ 85212: Relocate before starting work (Required)
Work Location: In person