The Cashier is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.
Responsibilities:QUALIFICATIONS:
- High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Collect money and/or credit cards from guests and servers and make correct change.
- Operate the approved credit card machine.
- Prepare cashier report at end of shift.
- Pay out servers' and service attendants' tips if applicable.
- Greet and seat guests at appropriate tables in a timely manner.
- Perform opening and closing duties according to established side-work checklist
- Be attentive of guests' needs and assist in providing a pleasant dining experience.
- Properly take reservations for all outlets.
- Have a thorough knowledge of menus and current specials in all applicable outlets.
- Answer the phone according to standards.
- Communicate effectively and courteously over the telephone.
- Take a room service order according to hotel standards.
- Assist servers and Host/Hostess in the serving of guests as needed.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Attend meetings/training as required by management.
- Perform other duties as requested by management.
Property Details:
Poco Diablo Resort and Spa, a full-service hotel and spa in Sedona, Arizona, offers comfortable and affordable accommodations, upscale on-site amenities including a wellness spa, and breathtaking views of the Red Rock monoliths. THE RED ROCKS AWAIT Unwind in spacious accommodations that combine the comfort of home with the convenience of a full-service hotel. Plunge into the heated outdoor pool or relax in our whirlpool spa. Indulge at our full-service spa with a massage or a facial. Refine your backhand on one of four tennis courts or grab a workout in the state-of-the-art fitness center. Host an elegant wedding or an impressive business meeting in 8,500-square-feet of versatile meeting space. The choice is yours.
Experience our all-new restaurant, Willows Kitchen & Wine Bar, offering American eclectic cuisine, sourcing seasonal ingredients that pair wines locally and from around the world. Our menu features small plates along with large plates and a la carte dishes. Willows Kitchen & Wine Bar offers al fresco dining with views of the Sedona red rocks alongside live entertainment, handcrafted cocktails, and local craft beers. Willows Kitchen & Wine Bar offers the perfect canvas for your next memorable Sedona culinary and wine experience.
The Spa at Poco Diablo brings a new level of relaxation and wellness to your stay. Our boutique size allows us to take a personalized approach to your visit and deliver the highest quality of service for the ultimate relaxation. We focus on eco-friendly, organic, natural products offering a head-to-toe healing experience. Browse our full-service spa menu including massage, body scrubs and wraps, facials, hair salon, and wedding services.
Inspire your colleagues with an event featuring red rock views, and state of the art audio visual technology. The resort offers 8,500 square feet of flexible indoor/outdoor meeting space and an 8-acre event lawn that can be customized for small to mid-size gatherings up to 200 people. Admire gorgeous views of Sedona red rocks from the Poco Diablo Ballroom or Cottonwood room. Breakout spaces are also available to accommodate smaller meetings. Our skilled on-site culinary and event team will work with you to plan and execute your next event at Poco Diablo Resort.
Company Overview:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan