Hostess/Host

This is for a full time position. We are open Tuesday-Sunday for dinner service. You will be expected to work 6 days a week (4-6 hours a day average). Must have prior experience as a Hostess/Host in a fine dining establishment.

Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Escort guests to their tables and provide them with menus
- Assist guests with any inquiries or special requests
- Manage the waitlist and seating arrangements
- Maintain a clean and organized host/host station
- Collaborate with the kitchen and waitstaff to ensure smooth service
- Handle guest complaints or concerns in a professional manner
- Use POS system to manage reservations and track table availability

Skills:
- Excellent customer service and hospitality skills
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of phone etiquette and guest services
- Ability to handle difficult situations with patience and professionalism

As a host/host, you will play a crucial role in creating a positive first impression for our guests. Your friendly demeanor, attention to detail, and ability to provide exceptional customer service will contribute to the overall success of our establishment. If you are passionate about hospitality and enjoy working in a dynamic team environment, we would love to hear from you.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Employee discount

Shift:

• Evening shift

Work Location: In person