Job Overview:
We are seeking friendly and outgoing individuals to join our team as Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This is an excellent opportunity for those who enjoy working in a fast-paced restaurant environment and have a passion for delivering outstanding hospitality.
Responsibilities:
- Greet guests with a warm and friendly welcome
- Seat guests and manage the seating chart
- Answer phone calls and assist with reservations
- Provide accurate wait times and monitor the waiting list
- Maintain cleanliness and organization of the host/host station
- Assist servers and bussers with various tasks as needed
- Communicate effectively with guests, servers, and management
Qualifications:
- Previous experience in a customer service role is preferred
- Familiarity with POS systems, specifically Aloha POS, is a plus
- Strong hospitality skills with the ability to provide exceptional guest relations
- Excellent phone etiquette and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as required
Join our team and enjoy the benefits of working in a dynamic restaurant environment. We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for food service and enjoy creating memorable dining experiences, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role of Host/Host.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Ability to Commute:
- Waltham, MA 02453 (Required)
Ability to Relocate:
- Waltham, MA 02453: Relocate before starting work (Required)
Work Location: In person