Warranty Coordinator

Job Overview:
As a Construction Warranty Coordinator, you will play a crucial role in ensuring that construction projects meet quality standards and adhere to contractual obligations post-completion. You will be responsible for managing warranty claims and coordinating repairs and replacements as necessary. Your primary objective will be to maintain positive relationships with clients, contractors, and suppliers while efficiently resolving warranty issues to uphold the reputation and integrity of the construction company.

• Warranty Claims Management:
• Receive and review warranty claims from clients regarding construction projects.
• Evaluate claims to determine validity and coverage under warranty agreements.
• Coordinate inspections, if necessary, to assess the nature and extent of issues.
• Communication and Coordination:
• Serve as the primary point of contact for clients regarding warranty-related matters.
• Liaise between clients, contractors, and suppliers to expedite the resolution process.
• Maintain clear and timely communication with all stakeholders throughout the warranty claim process.
• Documentation and Reporting:
• Maintain detailed records of warranty claims, including documentation of issues, resolutions, and associated costs.
• Prepare reports on warranty claim trends, turnaround times, and outcomes for management review.
• Ensure all warranty-related documentation is accurate, complete, and compliant with company standards.
• Repair and Replacement Coordination:
• Coordinate repair and replacement activities in collaboration with contractors and suppliers.
• Schedule repair visits, inspections, and other necessary appointments with clients.
• Monitor progress to ensure timely completion of warranty-related work.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 3 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Bellaire, TX 77401 (Preferred)

Work Location: In person