Home Delivery Manager

Who we are
Here at Vireo Health, Inc. (“Vireo”) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales & Marketing, we are hiring people who share our vision and passion for improving people’s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!
What you will do
We are seeking an energetic and experienced Manager of Home Delivery to join our growing and dynamic team! The ideal candidate will be driven, innovative, compassionate, believe in the goodness of people and cannabis, and enjoys the one team, one dream motto! The Home Delivery Manager will be responsible for managing the day-to-day Home Delivery operations and Home Delivery team; reporting directly to the Queens Dispensary Manager. This position is Full-time, salaried. Approximately 40 hours per week; working Tuesdays-Saturdays.
Highlighted Responsibilities

• Ensure driver/fleet compliance with all state medical cannabis transport regulations.

• Record/Maintain preventative maintenance program for delivery fleet.
• Assist with hiring new Home Delivery Drivers, and Oversight of their Training.
• Respond to customer service requests in respect to Home Delivery.
• Respond to emergencies and perform delivery routes as needed.
• Ensure deliveries are performed within scheduled time frames.

• Develop and implement standardized training programs.
• Help sort Home Delivery orders with dispensary staff.
• Route next day deliveries and create daily manifests.
• Work with driver union representatives as needed.
• Ensure drivers follow all procedures and regulations; implementing corrective action as needed.

• Must have current New York State driver's license and clean Motor Vehicle Record.
• At least 2-5 years of prior logistics management experience is required.

• Ability to pass background check and drug test as required by law.
• Experience using Routing platform (OnFleet preferred).
• Excellent communication skills, verbal and written.
• Adaptable to change in the work environment.
• Must be at least 21 years of age or older.

• Strong background in customer service.
• Proficiency with MS Office required.
• Ability to work independently.

EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com

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