Helpdesk/Desktop Support Technician - Hybrid

Helpdesk/Desktop Support Technician (Hybrid)

We have an immediate need for a Helpdesk/Desktop Support Technician to join a leading provider of trusted in-home senior care. The organization is completing a migration to Office 365 and needs a Helpdesk/Desktop Support Technician to provide end user support.

Location: Irvine, CA or Dayton, OH (Hybrid)

This Job Pays: $25 – 35 per hour

What You Will Do:

• Provide frontline support to end users during the migration to Office 365.
• Troubleshoot and resolve issues related to Office 365 administration and desktop support for applications such as Outlook, Teams, and OneDrive.
• Ensure seamless integration and functionality of Office 365 applications within the organization.
• Understand and address the support needs of users in an environment utilizing Office 365.
• Collaborate with IT teams to optimize Office 365 performance and user experience.
• Utilize Microsoft Intune for device management and security configurations (experience with Intune is highly preferred).

What Gets You The Job:

• Relevant certifications in Office 365 administration and support (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
• Proven experience in Tier 1 or Tier 2 Helpdesk/Desktop Support roles.
• Proficiency in Office 365 administration and troubleshooting.
• Strong desktop support skills for Office 365 applications, including Outlook, Teams, and OneDrive.
• Familiarity with the support needs of users in an Office 365 environment.
• Microsoft Intune experience is highly preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a dynamic environment.

Please send your resume to Arnold Melgar, Senior Technical Recruiter for immediate consideration.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.