Healthcare Program Manager

ABOUT DECYPHER

Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).

DESCRIPTION

Decypher is seeking a Healthcare Program Manager to manage Federal healthcare contracts and activities in Europe

RESPONSIBILITIES

• Directs, manages and implements Healthcare Programs/Contracts supporting Federal clients (typically the Department of Defense).
• Provides direct client and delivery team interface from Europe (preferably Germany)
• Defines and maintains Standard Operating Procedures (SOP) and policies to ensure program metrics are met and delivery of high-quality customer service
• Works with delivery teams and the clients to ensure compliance with all contract requirements and to overcome challenges as presented
• Ensures delivery teams are maintaining the most productive and positive relationships possible with our Healthcare customers, partners and other employees.
• Participates in the definition of appropriate metrics to measure objectives and processes for consistency and effectiveness. Helps implement the processes and metrics to establish baselines and opportunities for continuous improvement
• Works with Decypher’s European Operations Director and business partners to drive consistency of program deliverables within the delivery teams
• Works with recruiters to ensure effective recruiting strategies and maximized fill rates. Participates in recruiting efforts as necessary (e.g., candidate interviews) ... especially with the higher level, more challenging positions.
• Ensures delivery teams have needed tools to identify, qualify, and secure candidates for Physician, Nursing, Ancillary and medical support positions and manages employee requirements (e.g., credentials, security, immunizations).

QUALIFICATIONS

• Bachelor's degree (Master’s degree preferred)
• 7 years of healthcare related experience.
• 7 years of healthcare and/or project management experience.
• 3 years of experience working in a military healthcare facility environment (preferred)
• Healthcare Administration management experience (preferred)
• Project Management Professional (PMP), Fellow of the American College of Healthcare Executives (FACHE) or related certification (preferred, but not required)
• US Citizen