Health Program Associate (40 Hour)

Introduction
Are you looking to make an impact with the State of Connecticut?
If so, we have an excellent opportunity for you to join our hospital's team!
THE POSITION
The State of Connecticut , Department of Mental Health and Addiction Services ( DMHAS ) is seeking a Health Program Associate to join their team! This position will play a key role in theManaged Services System monitoring contracts of large provider network for DMHAS and facilitating compliance and revenue generation activities among those private non-profit providers. This position will provide administrative leadership for SMHA as a local mental health authority, supporting data management and analysis, performance improvement, Joint Commission accreditation, incident and critical incident reporting process.
Pl ease note you must be a current State of Connecticut employee of the agency listed above to be considered for this position (see Selection Plan for additional details).
HIGHLIGHTS

• FACILITY: Southeastern Mental Health Authority ( SMHA )
• ADDRESS: 4 01 West Thames Street, Unit 301, Norwich, CT
• UNIT: Managed Services Unit
• SCHEDULE: Full-Time, 40 Hours per week, first shift, Monday through Friday, 8:00am - 4:30pm
• POSITION NUMBER: 104060

WHAT'S IN IT FOR YOU

• The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
• A Platinum Healthcare Plan, the nation's best for state employees and dependents, according to a report by Georgetown's Center on Health Insurance Reform and article by Ellen Andrews, Ph.D. , along with comprehensive benefit offerings
• Extensive pension plan and supplemental retirement offerings
• Generous paid time off, including 13 paid holidays per calendar year
• Professional growth and development opportunitie s
• A healthy work/life balance to all employees
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

DISCOVER THE OPPORTUNITY TO

• Provide key support to Managed Services System Director;
• Provide supervision to three Health Program Assistants;
• Collaborate with DMHAS OOC in site reviews ,fidelity audits, and Targeted Case Management/revenue generation performance improvement activities;
• Utilize, Web Infrastructure for Treatment Services (WITS), Enterprise Data Warehouse (EDW), DMHAS Data Performance (DDAP), Contract Tracking System (CTS) systems;
• Enter pre-authorizations and change controls;
• Provide support to agency Quality Management Director related to incident and critical incident reporting, utilization review, Joint Commission and other performance improvement activities;
• Offer technical expertise to performance improvement projects; and
• Participate in committees as assigned.

ABOUT US
DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.
SMHA is a community mental health agency operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). Its primary goal is to provide high quality behavioral health services to those in our community with mental health and substance use disorders who are 18 years or older and reside in New London County and its surrounding towns. Services, which include case management, outpatient behavioral health, crisis intervention, respite care, and forensic services, are recovery oriented and offered in a trauma informed and culturally sensitive manner. We support individuals to identify and achieve their own goals in recovery, fostering independence, dignity, and ability.
Selection Plan
FOR ASSISTANCE IN APPLYING:
Please read or watch our Applicant Tips on How to Apply!
Please Note: In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
Please Note:In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
Please Note:For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
TO APPLY

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
• In order to comply with Public Act 21-69 , the State of Connecticut is no longer asking for resumes during the initial application process.
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate's obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov .
• This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

AFTER YOU APPLY

• Although applicants willreceive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• This postingmay require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• NOTE:At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• The immediatevacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Interviewswill be limited to candidates whose experience and training most closely meet the requirements of the position.
• Candidateswho are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics .

CONNECT WITH US

• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
• Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment, please contact Jensine Tran at jensine.tran@ct.gov .

PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state Health Program or project, this class is accountable for performing high level work in the implementation and coordination of the non-clinical aspects of health care programs or projects.
EXAMPLES OF DUTIES
The specific duties and responsibilities of this generic class vary widely depending on the nature of the program and the current stage in its life cycle. Typical examples of duties include the following: serves as regional coordinator for a statewide Health Program or project with responsibility for developing and maintaining appropriate programs, projects and liaisons in their assigned regions; participates in planning, organization and implementation of a statewide Health Program by having responsibility for major components of program such as staffing, work assignment and distribution decisions; initiates and oversees public relations efforts; establishes and maintains relationships involved in program within agency and with other state, community or public agencies; assists division head in expediting program; prepares comprehensive reports on planning and progress of program; develops objectives so program functions within cost estimates; analyzes, evaluates and interprets data; advises and participates in formulation of task forces within or outside agency and coordinates activities so program is successfully accomplished; works with federal, state and community agencies on new, proposed or revised programs to clarify or develop objectives, determine method of integrating programs in agency operations and establish cost estimates; provides technical assistance to community agencies; assists in drafting of legislation and regulations; gathers fiscal and programmatic data on programs and participates in planning budget and programmatic aspects of program; may also be assigned to conduct health planning, program monitoring and grants management for particular programs; may be involved in approval of grants or projects; may speak publicly about program issues and develop information for public distribution; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of purposes, plans, objectives and programs of public health agencies including changing patterns of preventive medicine and environmental health; considerable knowledge of relationships between risk factors and evidence of health problems; considerable knowledge of changing aspects of social-medical philosophies; knowledge of research and evaluation design methodologies; knowledge of state and community organizations and programs involved in field of public health and medical care; considerable oral and written communication skills; interpersonal skills; considerable ability to plan, organize and direct a complex technical program; ability to analyze, evaluate and interpret data; ability to lead and train staff.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Seven (7) years of professional experience in a health organization.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas:
1. grant writing or monitoring;
2. formal program planning, development, management or evaluation;
3. program consultation;
4. public relations activities.
For State Employees, this is interpreted at the level of Health Program Assistant 2.
Note: A health care organization is defined as a large multi-dimensional agency with responsibility for developing Health Programs.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in health education, hospital administration, public administration, public health or other closely related field may be substituted for one (1) additional year of the General Experience.
3. For State Employees one (1) year as a Health Program Assistant 2 may substitute for the General and Special Experience.
PREFERRED QUALIFICATIONS

• Experience with monitoring and analyzing service utilization data in a network across multiple levels of care
• Experience with formal program planning, development and evaluation
• Experience utilizing computer software and interpreting fiscal, programmatic, statistical and technical data
• Experience with DDaP (DMHAS Data Performance), Enterprise Data Warehouse, Contract Tracking System and WITS (Web Infostructure for Treatment Services)
• Experience offering administrative support and technical expertise to performance improvement projects in an agency and in a network

SPECIAL REQUIREMENTS
Incumbents in this class may be required to travel.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.