Sr. Project Manager – Fraud, Waste & Abuse (Fwa) Programs

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As the Sr. Project Manager - Fraud, Waste & Abuse (FWA) Programs, you will oversee the implementation of the FWA SI Monetization program, delivering over $4M of incremental revenue in year 1, and growing that impact in subsequent years. Your work will directly impact the CVS Health Payment Optimization Analytics goals and contribute to achieving revenue & ROI targets for analytics products.

Key Duties will be:

• Accountable for the development, implementation and ongoing management of moderately complex projects, which typically impact more than one of the following: process, system, product and/or function and may run a year or more in duration.
• Develops and implements project plans to achieve business goals. Proactively supports project and/or business by creating project documents, timeline identifying key milestones and additional resources needed on selected project(s). Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization. Solicits and evaluates internal and external customer feedback to enhance continuous quality improvement. Works directly with vendors and customers to do issue resolution. Group facilitation/presentation influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor management).
• Identifies issues that may stall project and addresses them by either direct resolution, creating an alternative solution, or escalation to leadership. Tracks progress and communicates project(s) status on a regular basis to all impacted parties. Builds communication plans for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion. Acts as an advocate for change and may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment.

Required Qualifications

• 3+ years of Project Management experience
• 2+ years of claims processing experience or End to End claims knowledge
• Strong organizational skills
• Experience developing best practice documentation

Preferred Qualifications

• Proven ability to affect change
• Proven track record in meeting project milestones and negotiating for resources
• Excellent interpersonal & communication skills (written and verbal)
• Vendor management experience
• Knowledge/experience with Lean Project Management or Six Sigma

Education

• BS/BA or equivalent experience and 5-7 years of equivalent experience with healthcare, claims processing or vendor management

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.