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Form of workJob Description
Join a Health Insurance industry leader!
**3 month temp to hire role**
Hours: Tuesday-Saturday 9:30am-6pm
Duties:
- Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
- Performs research as needed to resolve inquiries.
- Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries
- Provides feedback to management regarding customer problems, questions and needs.
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
- Follows through on complaints until resolved or reports to management as needed.
Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. . Strong Customer Service skills.
Required Software and Other Tools: Basic computer operating skills.
Required Education: High School Diploma or equivalent
The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.
