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About Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!
Under the direction of the Director of Ticket Operations, this position will oversee the creation of new Hard Rock Live events in Ticketmaster. Hard Rock Live is South Florida’s premier live events venue, with top tier acts performing in an intimate setting. This person will manage communications with Artist Teams and Promoter Partners and will oversee communications internally with various stakeholders at the Seminole Hard Rock Hollywood property. This position will have a varying schedule including nights, weekends, and holidays, along with typical office hours, as assigned.
Essential Job Functions:
- Manage the initial and ongoing ticket builds for all public events at Hard Rock Live
- Excellent attention and ownership of critical details in proper set-up and management of ticket pricing, event details, and inventory control and management
- Handle internal communications with various stakeholders (executives, marketing, player development, etc.) as it pertains to Hard Rock Live ticketing.
- Coordinates with Ticketmaster Event Specialist and Customer Specialist to implement any changes in pricing and promotions.
- Implement strategies to maximize revenue on dynamic inventory like Platinum.
- Manages inventory for the Tribe, Player Development, Artists, and General Public
- Create different seating configurations and online promotions within Ticketmaster.
- Generate and Distribute Daily Ticket Counts to internal stakeholders.
- Work with the Assistant Box Office Manager to supervise hourly Box Office Staff
- Manage settlement process and distribute closing financial reports to internal and external stakeholders
- Must adhere to the Seminole Tribe's Policies and Procedures.
- Maintain professional relationships with all artists’ marketing teams.
- Knowledge of the Seminole Hard Rock Hotel & Casino policies, procedures, and operations.
- Must possess strong communication and presentation skills.
- Ability to deal with problems involving several variables in unique situations.
- Other duties as assigned.
High school diploma required with two (2) years of cashiering experience and one (1) year of supervisory experience preferred.
Work Environment:
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
