Hail Services Specialist - Crop

Primary Details

The Opportunity

This opportunity is contribute to the financial success of the company by underwriting crop insurance, to assure compliance with rules and regulations of the Federal Crop Insurance Program and company policies regarding crop hail and named peril policies.

Primary Responsibilities

• Apply underwriting judgment in order to review, evaluate and price crop insurance policies along with adhering to company policy, state and federal regulations within established authority
• Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps
• Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties
• Provide processing and support for claims and compliance departments and complete transactions within area of responsibility
• Review all written agreement documents before submission
• Track, monitor and route written agreements to ensure timely processing
• Correct errors and resolve issues with the FCIC Error Report
• Effectively answer requests for information regarding crop hail from key stakeholders
• Assist team members with questions and training
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Utilize various resources to research and answer crop insurance questions
• Attend training sessions to continue to gain knowledge on crop insurance
• Provide exceptional customer service
• Meet deadlines established by RMA (Risk Management Agency) policies and procedures

Required Education

• High School Diploma/GED

Required Experience

• 2 years relevant experience

Preferred Competencies/Skills

• Quickly and accurately perform data entry
• Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
• Understand the needs and goals of a customer and actively look for ways to meet them
• Build and maintain professional networks
• Clearly and confidently convey information to a wide audience
• Prioritize interests of the company and community during decision-making
• Complete tasks by taking decisive or quick action
• Utilize established procedures to guide decision-making
• Communicate information in a clear, well-organized, and professional manner
• Follow established guidelines to focus on details and complete tasks attentively and thoroughly
• Escalate issues when necessary
• Demonstrated multitasking while maintain accuracy skill
• Maintain highest confidentiality
• Make decisions and act in uncertain and ambiguous situations
• Quickly learn, understand and take action
• Multi-task and handle competing priorities
• High attention to detail
• Adapt and be flexible in a complex changing environment
• Motivational, inspirational and enthusiastic approach to team involvement and engagement
• Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
• Able to work under pressure to meet deadlines while maintaining accuracy
• Able to self-start and manage to an end
• Able to assist team members with learning

Preferred Education

• Associate's Degree or equivalent combination of education and work experience

Preferred Experience

• Experience in an underwriting capacity
• insurance industry experience
• crop insurance experience

Preferred Knowledge

• Working knowledge of crop insurance industry and underwriting policies, practices and processes
• Working knowledge of Microsoft Office Suite
• Proficient with Easy Mapping, Easy Hail, On Base and workflow
• Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE — let’s make it happen!
https://www.linkedin.com/company/qbe-north-america/

US Only - Travel Frequency

• Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands

• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Compensation

Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs

Hourly Salary Range: $22.75 - $34.25

AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *

Hourly Salary Range: $25.25 - $37.75

CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *

Hourly Salary Range: $28.75 - $43.00

San Francisco CA, NJ and New York City NY

Benefit Highlights

You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements.

Job Type

• Individual Contributor

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.