Gym Front Desk

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at ATTIVA Wellness. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in experience. The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly and professional demeanor.

Responsibilities

- Greet guests in a warm and friendly manner

- Check members and guests in, ensuring all necessary paperwork is completed accurately

-Sign up new members

- Answer phone calls and respond to inquiries in a timely and professional manner

- Manage guest reservations and update the booking system as needed

- Handle guest complaints or concerns with empathy and resolve issues promptly

- Maintain a clean and organized Front Desk area

- Assist with administrative tasks such as data entry, filing, and photocopying

- Assist clients in scheduling personal training sessions and group fitness classes

-Use the POS system to charge clients for services and products

Requirements:

- Previous experience in a similar role is preferred but not required

- Excellent verbal and written communication skills

- Proficient in computer literacy

- Strong organizational skills with the ability to multitask effectively

- Knowledge of MindBody is a plus

- Exceptional customer service skills with a friendly and approachable demeanor

Shifts needing coverage:

Mondays 4-8pm

Tuesdays 4-8pm

Fridays 4-8pm

Join our team as a Front Desk Associate and enjoy a supportive work environment, competitive pay, and opportunities for growth within the company.

Job Type: Part-time

Pay: $16.69 per hour

Expected hours: 12 per week

Benefits:

• Professional development assistance

Schedule:

• 4 hour shift

Supplemental pay types:

• Bonus opportunities

Work Location: In person