Guest Service Representative

Springhill Suites by Marriott - Rochester, MN

• Part-Time: 3-11pm, Monday-Sunday flexibility, pay is based on experience
• Hours: 16hr ++ (with the possibility of more hours based on performance)

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.

In the meantime, I encourage you to watch our TPI Hospitality Welcome Video to familiarize yourself with our company:

https://www.youtube.com/watch?v=qzZZN2oefX4

Guest Service Representative

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.

The Guest Service Representative position offers an opportunity to work alongside a group of passionate, energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. The ideal candidate for this position will be an excellent communicator, using empathy and compassion to create memorable experiences for their guests and coworkers.

See our Guest Service Representatives in action:

https://www.youtube.com/watch?v=qzZZN2oefX4

Chosen as Minnesotas Best Place to Work:

• We are focused on growing your career...just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
• Empowerment to create success for yourself and those around you
• With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement

Whats in it for you?

• Travel the world associate rate hotel discounts worldwide
• Free language classes expand your connections with others
• Health & Dental Insurance Benefits because life happens
• 401 K retirement plan with a 50% company match invest in your future
• Schedule flexibility because we all have busy lives
• Paid vacation see you on the beach!
• Paid volunteer time - make a difference in your community
• Mentorship program strive for more

We all matter. We all make a difference. Are you ready?

Brand: SpringHill Suites
Address: 1125 2nd Street SW Rochester, MN - 55902
Property Description: Springhill Suites Rochester
Property Number: SHSR