Guest Service Representative

We are looking for an out-going, friendly, people person to join our team at the Comfort Inn, Oakdale.

The Guest Service Representative. Accommodates guests in person as well as over the phone. Responsibilities include:

• Warmly greets guests in person and on the phone with a smile and a positive attitude.
• Answering phone calls and take accurate messages and properly processing wake-up calls.
• Registers and assigns rooms to guests and issues room keys.
• Answers inquiries pertaining to hotel services and shopping, dining, entertainment and travel directions going above and beyond to ensure guest satisfaction.
• Taking reservations accurately and maintaining the highest level of guest confidentiality.
• Uses sales techniques to sell the property, up-sell and upgrade guest reservations within approved guidelines.
• Monitors activities within the hotel including spa area and meeting room.
• Maintains a clean and organized work environment to display a positive image for guests.

Apply on-line or stop in for an application. Serious job seekers only.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed
• Weekends only

Work setting:

• In-person

Application Question(s):

• What hours are you available to work?
• Weekends are a requirement for this position. Can you work every weekend?

Work Location: In person