Address
Form of work
SalaryDescription:
Roles and Responsibilities
· As a Product Tester, the external contractor will be dedicated to testing and ensuring the functionality of a new product. Key responsibilities will include:
· Product Evaluation: Play a critical role in the testing phase of a new grocery delivery process within the app. Execute grocery shopping trips and handoffs according to defined protocols while closely observing the product's performance and providing feedback.
· Feedback Loop: Act as an essential feedback conduit. Thoughtfully document your observations, highlighting challenges, opportunities, and recommendations that can elevate the handoff experience and overall delivery process.
· Timeliness & Accuracy Champion: Ensure precision in every step of the process while maintaining a quick and efficient pace. Thoroughly review and validate order details during pickups, meticulously adhering to instructions and providing feedback for process improvement.
· Seamless Handoff: Collaborate seamlessly with designated couriers to ensure smooth and efficient handoff transitions.
· Communication Hub: Maintain open lines of communication with our operations team. Swiftly report any encountered issues, delays, or factors that could impact the product's performance.
Qualifications:
· Must have their own phone with connection to the internet to connect to our app
· Extensive shopping experience with Instacart, Whole Foods or other grocery delivery platform and evidence of top performance (high ratings, number of orders completed, etc) is required
· Punctuality and reliability are essential to maintain the integrity of the testing process.
· Keen attention to detail to uphold data accuracy and execute product evaluations effectively.
· Strong communication skills to work harmoniously with the Operations team and grocery store staff.
· Autonomous and able to manage time-sensitive tasks independently.
· Ability to be on foot and walking throughout a shift to handle trips across the area of operation.
Job Types: Full-time, Contract
Salary: $30.00 - $38.00 per hour
Expected hours: 48 per week
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
