The Student Services Advisor 2, working under the direct supervision of the Manager of Student Services & Graduate Programs within the Department of Ecology and Evolutionary Biology, hires the teaching assistants (approximately 150 per year), Graduate Student researchers (approximately 25 per year) and readers (approximately 6 per year), and supports the Student Services.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
4:30 pm
Qualifications for Position
19
Records
Qualifications
Required/Preferred
1. Knowledge of campus enrollment policies, computing systems and procedures.
Preferred
2. Knowledge of database software, MS Excel, ParScore, WebCT, CCLE.
Preferred
3. Knowledge of UCLA system software: OASIS, MY UCLA/Electronic Gradebook, CCLE.
Preferred
4. Ability to operate Scantron grading system and copying equipment.
Can be trained
5. Knowledge of ASUCLA textbook ordering procedures and deadlines.
Can be trained
6. Ability to collect, distribute and maintain information and materials in a timely and accurate manner.
Preferred
7. Communication skills to convey information accurately, clearly and concisely to the public, applicants, faculty and other University offices regarding the student academic programs.
Required
8. Multicultural competencies; ability to work with diverse populations.
Required
9. Ability to manage time and prioritize work.
Required
10. Skill in performing under the stress of frequent interruptions and/or distractions.
Required
11. Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Required
12. Skill in prioritizing assignments to complete work in a timely manner when there are changes in a workload, changes in assignment, pressures of deadlines, competing requirements, and heavy workload.
Required
13. Skill in interacting diplomatically with instructors, undergraduates, Graduate Students, staff, and the public in a high volume, continuous public contact setting and at high profile events.
Required
14. Ability to maintain confidentiality of examination preparation, grading process, student records and other issues.
Required
15. Knowledge of general academic requirements and regulations for undergraduate UCLA students.
Preferred
16. Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
Required
17. Skill in employing fundamental advising and counseling techniques with sensitivity. Skill in listening perceptively.
Required
18. Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization for international students and scholars.
Can be trained
19. Working knowledge of UCPath payroll system; ability to perform necessary tasks in the UCPath environment.
Can be trained
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-15-2024
External Posting Date: