Governance Knowledge Content Manager (Remote)

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Governance Knowledge Content Managerto join our team! In this role you will get to c ollaborates across the corporation leveraging tech-savvy expertise to develop, maintain, and optimize Parsons Governance Knowledge, ensuring the availability of accurate and up-to-date policies and procedures to support business operations and project execution.

What You'll Be Doing:

• Document Approval and Publication : Facilitate system approval workflows, as needed; Perform a final white-glove review and approval of all documents prior to publication; Documents that do not meet minimum Governance Knowledge Management requirements are rejected and returned to Document Owners for correction.

• Document Development & Process Improvement: Facilitate & support document development and improvement by Document Owners and their teams; Support content & process improvement initiatives from initiation to closure in collaboration with other Parsons stakeholders; Explore and harness the power of AI to streamline workflows, automate routine tasks, and optimize the overall document management process; Actively explore and implement innovative AI-driven tools that not only elevate the quality of content but also contribute to a more agile and adaptive knowledge ecosystem within Parsons.

• System Administration : Facilitate requests and approvals for User Profile changes and document assignments; Monitor and manage timely completion of Annual Reviews; Monitor and manage aging workflows to facilitate timely review and approval of PPC content; Monitor Active User Count trends to ensure adequate licensing ; Coordinate with and respond to requests from the SOX Compliance Team ; Coordinate with system Vendor to identify, communicate, and drive implementation desired system enhancements

• Performance, Training & Troubleshooting: Develop & facilitate training, manage required training to completion , and provide day- to-day support to all users; Be a champion for Parsons Governance Knowledge and the Policy & Procedure Center (PPC) – encouraging its usage and upkeep, and communicating across the business to promote awareness.

• Policy Change Control Board (PCCB): Facilitate PCCB review and approval of new, revised, or retired policies.

• Perform other responsibilities associated with this position as may be appropriate, e.g., supporting performance improvement and other Quality & Performance Excellence (QPE) department initiatives.

What Required Skills You'll Bring:

• 4-year degree in English, Communications, and/or Journalism, (or related field) and 12+ years of diversified and applicable experience is required, with at least 5 years of supervisory/management experience (or an equivalent combination of work experience and education).

• Preferred: Experience in Knowledge-Centered Service (KCS) certification, membership in a nationally-recognized Quality organization, experience in professional writing / journalism, system administration, teaching / training, corporate governance, and/or compliance.

What Desired Skills You'll Bring:

• Proficiency in using knowledge management platforms and tools, Microsoft tools, and SharePoint.

• Forward thinking mindset that actively seeks out and implements emerging technologies, including AI.

• Organizational and planning skills are essential.

• Understanding of the intended audience and customer experience as it pertains to knowledge consumption and uses that understanding to develop documentation that accelerates implementation and usage

• Ability to do online research, analyze organizational data, and interview staff to develop end-user documentation and communications.

• Strong problem solving and analytical skills.

• Effective communication and interpersonal skills with a track record in various writing styles, a solid command of grammar, style, proofreading, editing techniques, and constant drive for clarity.

• Comfortable working collaboratively in a fast-paced, deadline-driven, team-oriented environment. Must be able to demonstrate speed, flexibility, adaptability, and ability to work under pressure.

• Proficiency in analyzing situations in business terms, i.e. ROI, cost per unit, etc.

• Strong leadership and management skills, excellent written and verbal communication, strong analytical, problem solving, and risk assessment skills. Ability to make public presentations.

• Strong attention to detail.

Minimum Clearance Required to Start:

Not Applicable/None This position is part of our Corporate team. We’re driving the future of the national security and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today.

Salary Range:

$117,000.00 - $210,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!