Golf Irrigation Sales Support and Board Exchange Program (BEP) Coordinator

Job Type
Full-time
Description
Who Are We?
Since 1987, Wesco Turf has been the golf, grounds, and irrigation market leader. We are a worldwide provider of the highest quality used golf course equipment. We are an exclusive provider for Toro, Club Car, Bernhard, Salsco, Harper, Ventrac, and MCI-Flowtronex and Watertronics Pump Stations in Florida and Southern Georgia. Wesco has been honored multiple times as Toro's North American Distributor of Excellence. On August 1st, 2022, Wesco acquired Hector Turf located in Deerfield Beach expanding our market to include from Vero Beach to Key West, including the Bahamas, Puerto Rico, Dominican Republic, and the Caribbean Islands.
What Will You Do?
The Golf Irrigation Sales Support and BoardExchange Program Coordinator is responsible for providing sale support for large project proposal creation, order entry, market support processing and other key functions for parts related support to our Irrigation golf, golf, sports field, and grounds, municipal, consumer and landscape contractor customers for both domestic & export sales. This position is also responsible for expediting all customer requests for Irrigation re-furbished boards to include Deerfield Beach customers. To also include analyzing date codes for replacement as well as warranty replacement. To be prepared to trouble-shoot, and review customer warranty agreements, maintaining records for bill backs and proper billings.
To grow and build a successful career wtih Wesco Turf, you will be responsible for:
Golf Irrigation Sales Support

• Works closely with the Golf Irrigation operations manager to manage bids.
  • Works with associated vendors to receive pricing and delivery information.
• Order tracking with vendors on existing purchase orders
• Estimating
  • Works with sales manager, operations manager and territory managers on quotes and proposals
  • Material take-offs and pricing for golf course projects
• Works with irrigation influencers; architects, consultants, contractors, national accounts, etc.
• The job involves supporting Golf Irrigation operations and seven (7) outside territory managers for approximately 30-50 renovation projects annually as well as market support for Irrigation Sales Manager.
• Project a positive attitude always.
• Support warehouse staff with live export loads.
• Assists customer service with complex irrigation orders.
• Assist warehouse with inventory cycle counts.

Board Exchange

• Long-term goals are to grow this segment of the business.
• This position will act as our Irrigation's " lead-BEP facilitator " for customer calls/orders excluding large packages.
• Take customer BEP orders for parts via phone, fax, web, email.

Accountabilities:

• Maintain accurate electronic quote information files for each job including current vendor quotes and expiration dates.
• Position requires acting as the main facilitator for Toro's Irrigation BEP-refurbished board program for all locations, including Deerfield-Beach. BEP program involves both the Exchange Program as well as the warranty program to include - purchasing replacement products, yearly return program, maintaining all inventory levels of BEP inventory so that sales are attainable.
• Accountable for BEP monthly inventory counts and the reconciliation.
• Maintain a good relationship with customers and be able to manage problems as well as confrontations with customers.
• Attend required live training sessions and webcasts.
• Must be dependable and flexible with hours. Overtime will be required during certain periods & early arrival for team meetings.
• Verbal communication with customers and associates must be professional in the workplace.

What Can We Give You?
Wesco's foundation is built on the strength and quality of our people. We are committed to providing all of the resources and tools necessary to help our people be successful. Recognizing that our employees are our greatest resource, our competitive rewards package is designed to attract and retain our talented associates.
Health Insurance - Medical, dental, and vision insurance is available to full-time employees, eligible dependents, and spouses.
Wellness - We offer full-time associates a variety of mental health, financial health, and other types of resources.
Growth Opportunities - Nearly half of our employees have worked in our organization for over ten years. We are committed to the advancement of our employees by providing challenging work assignments, formal and informal training, professional associations, and networking opportunities.
Competitive Salary - In addition to their base pay, employees are eligible for our company-wide bonus that is dependent on Wesco meeting our sales goals. We have met these goals every year for the past 10 years, the bonus is equivalent to 0-3 weeks of additional pay and is prorated for your first year. Employees in our Service and Operations departments are eligible for a monthly incentive program based on performance.
Requirements
What Do You Need?
To be considered for this role, a candidate should meet the following minimal requirements.

• Requires the ability to interact with our customers in a professional manner on a daily basis.
• Must be computer literate and able to type with reasonable speed and accuracy.
• Should have some background in irrigation systems and technical aptitude.
• Must be able to communicate with customers to obtain information needed to look up correct parts for their systems. Good with detail.
• Current hours: 7:30am-4:00pm must be dependable and reliable transportation. Flexibility with work hours is desired.
• Background in inventory management a plus.
• High School diploma.
• Some College or Technical School preferred.
• Previous parts sales and/or customer service experience preferred.
• Irrigation / technical experience preferred.

We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified employees without regard to sex (including pregnancy and childbirth), race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status. M/F/D/V
Wesco Turf, Inc. is an equal opportunity employer. M/F/D/V
Salary Description
$24 - 28 / hour