Sales Support / Sales Support Coordinator

Epoca International is a designer, importer, and distributor of consumer kitchenware products and is on an amazing growth trajectory and looking for a talented, driven, Sales Coordinator to support our dynamic sales team as part of our Grocery Team. Our retail partners are located all over the world and in the USA including Walmart, Amazon, Publix, Wegmans, Kroger, Albertson’s, Winn-Dixie, Meijer and many others.

The successful candidate is exceptional in Excel based math, problem solving, is analytical, able to multi-task, a team player, self-motivated, well organized, and able to thrive in fast paced scenarios. The successful candidate is exceptional in excel based math, problem solving, is analytical, able to multi-task, a team player, self-motivated, well organized, and able to thrive in fast paced scenarios.

This Position is a Hybrid remote/Onsite - 3 days per week in office.

Essential Duties & Responsibilities:

Order Processing:

• Review orders for data accuracy within same business day.
• Liaise with various departments to ensure timely and accurate processing of orders and delivery.
• Communicate any discrepancies or delays to appropriate individuals/departments.

Product Development:

• General Merchandising Request Forms (MRF) for new items to be developed including sourcing, packaging as well as any changes/updates to existing items.
• New Item set up requests.

Preparing our Sales Directors for meetings with customers:

• Generate customer quote sheets and presentations for both internal and external use.
• Provide our Sales Team with all selling material, price sheets, presentations, and samples necessary for customer meetings.

Follow up for customer meetings:

• Review the Sales Directors meeting notes to determine next steps and individuals and / or departments needed to help complete those projects.
• Includes but not limited to vendor / item setup forms for both the customer and internally, finalize pricing, obtain forecasts, and collecting/reviewing vendor routing and compliance guides.

Creating and maintaining accurate Excel spreadsheets:

• Must be comfortable creating Excel spreadsheets using pivot tables, formulas, multiple tabs connected by formulas, etc.

**This Position is a Hybrid remote/Onsite - 3 days per week in office**

Experience & Qualifications:

• 1-2 years’ experience in a Sales Support roll
• Proficiency in MS Office Suite, particularly Microsoft Word, Excel (formulas, pivot tables) and PowerPoint.
• Driven, self-motivated, understands sense of urgency, and able to multi-task all while still maintaining accuracy and staying well organized.
• Understands the need for cross communication between different teams.
• Is a team player, willing to jump in where help might be needed.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Performance bonus

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

People with a criminal record are encouraged to apply

Application Question(s):

• Are you able to regularly do V-Lookups and Pivot Tables in Excel?
• This is a Hybrid opportunity, we are onsite 3 days per week. Are you local to the Boca Raton, Florida area?

Experience:

• Sales support: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)

Work Location: Hybrid remote in Boca Raton, FL 33487