Global Partnerships Account Manager, Ezra

Job Role: GlobalPartnerships Account Manager

Location: New York City, NY (Hybrid - 2 days in office)

Who we are:

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best. 

At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. 

This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. 

EZRA is the fastest growing global coaching company, supporting some of the world’s leading companies. If all of this resonates, EZRA just might be the place for you. 

The Role:

As we continue to grow, we are looking for a dynamic and results-oriented Global Partnerships Account Manager to drive regional sales and build meaningful relationships with our Global enterprise-level clients.

The Team: 

Reporting to the VP of Enterprise Growth you will be part of a newly formed Account Management team that will be focused on developing region-specific customer relationships to unlock value for our Global clients and in turn incremental revenue opportunities for EZRA in partnership with Global Account Director/Manager from other regions.

How will I make an impact?

• Partner closely with global account owner to execute global account strategy
• Understand customer needs, pain points, and objectives to position EZRA’s digital coaching solutions effectively, addressing their unique challenges and delivering value
• Identify new business opportunities within your account portfolio and proactively prospect, leveraging existing relationships, EZRA’s proven track record of transformation and industry knowledge
• Spend significant time conducting local/regional market research on customer business performance, expansion opportunity and leverage these insights to open doors and find new fields of play within global enterprise account to support account expansion
• Collaborate with internal stakeholders, including Customer Success and Solutions teams, to ensure client satisfaction and drive account growth
• Conduct high-level presentations, negotiations, and contract discussions to secure new business opportunities within your account portfolio in partnership with Global Account Director/Manager from other regions
• Build and maintain strong relationships with key decision-makers, executives, and influencers within account portfolio
• Understand the customer's industry, business goals, challenges, and competitive landscape to provide strategic guidance and deliver thoughtful and relevant solutions

What you bring to this role: 

• 3+ years of relevant experience driving revenue growth in an enterprise / global account role
• 5+ years’ experience in business development / account management with a successful track record
• Demonstrated experience in global account management, enterprise customer management and regional nuances of specified market (localization, contracting, billing)
• A history of consistently exceeding sales targets
• Outstanding relationship-building skills, with the ability to influence and engage stakeholders at all levels of an organization
• Strong business acumen, understanding customer needs, and the ability to effectively position and sell complex solutions
• Excellent communication and presentation skills, both written and verbal, to convey value propositions, deliver persuasive presentations, and negotiate contracts
• An expert in multi-threading and identifying incremental buyer profiles/personas to create champions within, and across account portfolio
• Flexible and comfortable working in a group/global selling environment where you may be leading a local pursuit but need to communicate consistently with relevant global account owner to ensure transparency/fluency in solution/pricing in order to win as one team
• Self-motivated, driven, and results-oriented, with a strong entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment
• Relevant experience in the HR consulting / leadership & L&D space preferred
• Flexible hours may be required to run deals / partner across regions / time zone
• Fluent in English
• Must be to be ‘in the market’ with clients
• Required travel, and office attendance in alignment to the EZRA’s Global Hybrid working policy

What we offer

• Your own world class coach
• Regular team social events
• Flexible working hours
• Contribution to a wellbeing app (think meditation, fitness, sleep!)
• A weekly wellbeing hour and much more!
• Competitive benefit package
• Global leading organization

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.