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SalaryFrontier Precision, a leading Trimble Distribution Partner for Geospatial products and services covering the Upper Midwest, Rocky Mountain, Pacific Northwest, Alaska and Hawaiian Island regions, is currently seeking a Land Survey Training & Support Specialist, also known as an Applied Geospatial Engineer to join their team in Maple Grove, MN.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsible for:
- Providing 1st line support to end users; enabling Regional Sales personnel to focus on sales process
- First point of contact for customer technical queries, trouble shooting and assistance
- Co-ordination and conducting of internal/external training
- Knowledge sharing
- Acting as an advocate for Geospatial technology solutions
- Participate in Technical Service and Support projects and activities
- Promoting and conducting training services
Duties:
- Setup and vet new survey equipment
- Support Sales staff through technical expertise of Trimble Land Survey product portfolio
- Facilitate and/or advise end users on the best solution to technical problems
- Provide technical field support to customers when necessary
- Conduct or assist with customer training and certification on new products
- Travel throughout Frontier Precision Inc. territory - Minnesota/SE South Dakota focus
- Conduct or assist with pilot projects
- Ensure knowledge is shared with other internal staff as required
- Assist with preparation and review of product and technical documentation and bulletins
- Identify any product Support and service trends and alert relevant people. Escalate where necessary
- Provide input to Manufacturer regarding technical and product needs directly gleaned from end user
- Assist with the planning of and attend trade shows within the region as required
- Help to build sales growth through pre/post-sales support
Experience/Skills Required:
- Industry technical support experience and/or product knowledge – Land Surveying
- Technical aptitude to understand products and relate this information to end user customers
- Understand industry workflow and software solutions
- Excellent communication skills
- Previous technical sales support experience in the Geospatial industry
- Software and hardware expertise – Trimble products a plus
Job Type: Full-time, salaried-exempt (not eligible for overtime)
Overall compensation: $100,000+ (Base salary and commission)
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- This position requires working from our Maple Grove, MN office. Are you willing to relocate, if needed, in order to be employed for this role?
Work Location: Remote
