General Manager

General Manager

Lakeshore Harley-Davidson

Libertyville, IL

Are you an experienced General Manager or leader looking to take it to the next level? Windy City-Fox Motorsports, is looking for a General Manager for our Harley-Davidson/Metric Bike dealership located in the Libertyville, IL. As a company founded by riders for riders, we are dedicated to setting the new retail standard in the motorcycle industry!

As the General Manager of one of our Harley-Davidson dealerships, your leadership experience and passion for motorcycles will drive the success of our dealership, and in this role, you will be responsible for overseeing and leading operations, fostering exceptional customer experiences, and upholding the high standards of the Harley-Davidson brand.

Responsibilities:

1. Leadership and Team Management:

• Provide effective leadership and guidance to the staff, while fostering a positive and high-performing team culture.
• Recruit, train, and develop a skilled and motivated team, ensuring they have the knowledge and tools necessary to succeed.
• Set performance goals and objectives for the team, manage key performance indicators (KPIs), and provide ongoing coaching and feedback to ensure goals are met.

2. Sales and Business Development:

• Develop and execute strategic plans to increase sales revenue and market share, that align with the company’s goals and objectives.
• Monitor market trends, analyze competition, and identify opportunities for growth and expansion.
• Foster relationships with key customers, build a loyal customer base, and ensure exceptional customer service at all touchpoints.

3. Financial Management:

• Oversee the financial operations, which includes budgeting, forecasting, and cost control measures, to ensure profitability and financial stability for the dealership.
• Analyze financial reports and metrics to make informed business decisions and take corrective actions when necessary.
• Manage inventory levels, monitor product mix, and ensure efficient utilization of resources.

4. Operations and Compliance:

• Ensure smooth day-to-day operations of the dealership, including sales, service, parts, accessories and motor clothes departments.
• Implement and enforce dealership policies, procedures, and operational standards in compliance with company guidelines and industry regulations.
• Maintain a safe and organized working environment, prioritizing the well-being of employees and customers.

5. Marketing and Promotions:

• Collaborate with the marketing team to develop and execute effective marketing strategies and promotional campaigns.
• Drive brand awareness and maintain a strong online and offline presence through digital marketing, social media, events, and community involvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience as a General Manager or in a senior leadership role within the retail, restaurant, or other related industry.
• Excellent leadership and team management skills.
• Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with customers, employees, and stakeholders.
• Financial acumen and the ability to analyze financial data.
• Results-oriented mindset with a track record of achieving sales targets and driving business growth.
• Valid driver's license.

Join our dealership as General Manager and be a driving force behind our success in delivering the thrill of Harley Davidson/metric/power sport motorcycles to passionate riders. If you possess the required skills, experience, and enthusiasm for the brand, we would love to hear from you!

What we live by:

We welcome all to come as they are

We believe life is best lived on two wheels

We walk in the boots of those we serve

We find our strength in unity

We fight the good fight always