General Manager

Game on DC!
We are searching for an Experienced Experiential Entertainment GENERAL MANAGER to join the Ginger Companies family.
Throw Social and Kick Axe DC is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection, axe throwing, cabana service, and live entertainment in a spacious layout that is beautifully decorated.
Our Company has been featured on VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, The Today Show, and more. Check us out at www.kickaxe.com and www.throwsocial.com!
As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a restaurant General Manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage the restaurants tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluating staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience in customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational, and people skills
• Good financial management skills
• Critical thinking and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Culinary school diploma or BS degree in Business Administration

About The Ginger Companies:
The Ginger Companies is leading the way for modern experiential entertainment through the greatest combination of authentic hospitality, creative cocktails, captivating spaces, and engaging activities.
With three brands Escape Room Live, Kick Axe Throwing, & THRW Social the Ginger Companies has been internationally recognized as the industry leader in the modern entertainment world. Competitive Socializing at its absolute best. The Ginger Companies takes pride in providing the highest quality experience from start to finish, with a major focus on group events. Each brand includes spacious lounge and reception areas with the feel of boutique hotels to cater to both date night and corporate clientele.
The Ginger Companies is led by our Founder and CEO, Ginger Flesher-Sonnier who started our journey in 2014 by opening Escape Room Live - the first escape rooms in Washington, D.C., and Northern Virginia. Escape Room Live quickly grew into one of the top escape rooms in the country and has been described as The Disney World of escape rooms.
In late 2017, we opened the first urban axe-throwing lodge in New York City called Kick Axe Throwing. Kick Axe rapidly grew in popularity and has been featured in The New York Times, Late Night with Seth Meyers, TIME Magazine, CNN, Associated Press, VICELAND, and more. In 2019, we opened our doors in Philadelphia, right in the heart of Old City just blocks away from The Liberty Bell.
By joining The Ginger Companies team, you will have access to an exciting career opportunity with growth potential. You will be part of a constantly evolving industry with a company that is setting the gold standard. We have seen immense growth in the last 5 years, and we are looking forward to a future with limitless opportunities. If you are as axe-cited (sorry, the last one!) as we are about changing the entertainment world, then we encourage you to apply!
The Ginger Companies is an equal employment opportunity employer.

Complete our short application today!