General Manager

- Work for a new hospitality management company with big goals

- Work in a beautiful place, located centrally to outdoor activities and nature

- Form professional connections with the Weekender team, working together towards a common goal

- Manage a Weekender property, gain lots of experience in hospitality and build memories with guests and team members

Weekender Hospitality was formed in 2021 by Owner and CEO Keir Weimer. His dream of bringing the weekend back sparked the idea of creating boutique hotel experiences in super cool, outdoor focused areas. Weekender started with one hotel on the shores of 4th Lake in Old Forge, NY and has quickly grown to 4+ hotels throughout the Adirondacks and most recently, southern New Hampshire. Weekender is a young company, full of potential, hard working individuals and fun!

Who we are and what we stand for:

- Outdoor adventure activities and exploration

- Environmental sustainability and consciousness within our community and environment

- Promoting health and wellness and personal growth with our guests and team

- Providing new experiences and design-forward hotels for people to bring the weekend back to their lives

- Implementing state of the art technology as smart hotels as well as exploring how hospitality will interplay with the metaverse and the NFT world

Our General Managers are responsible, hardworking individuals that enjoy the combination of customer service and guest hospitality, mixed with managing onsite team members and working closely with the rest of the Weekender team, continuing to grow and find ways to make the guest experience even better. This position requires high levels of dedication in on season, understanding that the role revolved around the daily operation of reservations and guest activity. Be expected to attend regular zoom meetings a few times a month, work closely with the Regional Manager and Area Manager, and attend some fun Offsite retreats throughout the year!

Manage and Oversee Front Desk

- Responsible for most (virtual and some time on property) front desk hours-Managing reservations, customer service and guest experience

- Responding to all reviews and handling any customer complaints or issues

- Developing pricing strategies and packages

- Answering phone and handling any after hour emergencies or calls from in-house guests in a time; be available holidays and weekends

Managing employees, setting schedules, submitting payroll

- Managing time off and scheduling according to forecasted revenue and budgets

- Able to build and retain a team

- Controlling payroll costs to associate with business needs

- Act as onsite HR department to resolve all employee issues

Support and Drive Housekeeping Department

- Support housekeeping roles in duties such as cleaning common areas, helping with hot changes on busy weekend, keeping up with laundry etc.

- Paying close attention to and maintaining outside appearance and gardening

- Managing contractor and vendor relationships, inventory and procure all cleaning items, linens so forth and manage communications, and payment coordination with the accountant.

Support and Drive Maintenance

- Scheduling maintenance as needed, whether repairs and maintenance, or project-based, or emergency situations

- Property physical plant maintenance oversight and management of work orders for maintenance person and outside contractors to bid and handle, in coordination with existing policies for approval

- Able to do yard work, deep cleaning and other tasks in shoulder seasons when team prepares property for seasonal opening

- Some general knowledge of maintenance issues and how to proceed in repair

Sales functions (answering phone calls/texts/emails from potential customers looking to book and existing customers in a timely manner with a focus to converting to sale and delivering a superior and memorable guest and customer service experience

- Training certain employees in Cloudbeds (reservation system)

- Creating special offers and promotions based on seasonal business

- Driving on-property organic social media and marketing content and/or sending applicable and appropriate content to the marketing department for posting and social presence

- Attending a monthly sales/marketing meeting

- Coordinating and managing the local revenue management function at Aspen in coordination with Weekender strategy and team

Help the marketing function with direction and guidance from CMC (Chicago Marketing Consultancy), our marketing agency, on a to-be-determined clear division of responsibilities and roles, and schedule of marketing activities

- Attending a monthly marketing/social media meeting Other miscellaneous activities falling under the purview of General Manager of the business and property

The renovation process on this hotel is anticipated to take approximately 2 months. During this period of time, you will be responsible for communicating closely with the general contractors, the contracting team, your Area and Regional Manager and with Keir. This process will involve attention to detail when it comes to ordering materials, furniture and any other necessary requests from the design and construction/ordering department to get the renovation completed and to Weekender brand standards.

Duties will include

- Getting counts on any items for order (how many night stands, how many beds, how many light bulbs, etc.)

- Communicating clearly and often with the General Contractors, Foreman and Design Team

- Receiving shipments and deliveries of materials and items, ensuring property count and checking for any damage upon arrival and reporting any incidents to the Area and Regional Manager

- Helping to select various design related items and offering opinions on selections based on functionality, design and longevity

- Assisting and communicating with our head of IT in regards to TV installations, wifi upgrades and any additional requests needed to complete the technology related scope of the renovation project

- Salary: $50,000 per year

- 2 Seasonal Bonuses each of up to $1,500 ea./$3,000 total: $3,000

- Housing and utilities included - $2,000 month rent & utilities - $24,000 annual value

- Health Benefit Package (health, vision, dental plans) beginning in 2024 (enrollment year end of 2023) in which Weekender pays 60% of all insurance cost to the individual employee: $5,000 annual value.

- eCornell Coursework together with the Weekender management team and other personal and professional development courses and learning & skill development opportunities: $2,000+ annual value

- Ten (10) days vacation/PTO to be taken in the slower season (spring & fall) with a coverage plan in place

To inspire the next generation of travelers to adventure more into the great outdoors, to roam freely and explore new areas and activities, to find or nurture their passions, and to connect with themselves, those they love, and the world around them more deeply.

It is our mission to bring The Weekend back to the lives of our guests. We are wildly passionate about helping our guests find more of that feeling and emotion from weekends past: that sense of adventure we get when we head into the great outdoors on a new hike; the calm and sense of place we feel by slowing down with a good book on the dock and watching the sunrise over the lake; the feeling of community and friendship as we gather around a warm campfire to share stories and s'mores after a full day outside adventuring. We endeavor to help bring the energy, the emotion, and the nostalgia of the weekend back to the center of our guests' lives at Weekender.

We believe in living a life of adventure, exploration, wanderlust and growth.

We believe in living free, following our passions, and creating a lifestyle by design…one that allows us to live our fullest lives as the most activated and aligned version of ourselves.

We seek to be inspired by the world around us and inspire others in our approach to life, travel and adventure.

We believe we must remain students of the world; always learning, listening, improving…in order to live a truly fulfilling and enriching life.

We believe in serving others and the world with the unique gifts we've each been given.

We believe in always acting in integrity, doing what we say when we say it, and being honest and transparent.