General Manager

Title: Store Manager Work Location: Retail Stores

Company Conformance Statements

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.

• Interact professionally with other employees, customers, contractors, and suppliers.

• Work effectively as a team contributor on all assignments.

• Work independently while understanding the necessity for communicating and coordinating work efforts

with other employees and organizations.

Position Purpose

The Store Manager shares responsibility for the store’s operations with the Assistant Manager. Along with

the District Manager and the Retail Training Department will provide support in training, including but not

limited to, ensuring compliance with company policies and procedures, paperwork being completed as

required, training for all associates being monitored, and state and federal training being taken and being

followed.

Position Description - Essential Functions, Duties, and Responsibilities

• Maintain an adequate staff within location budget guidelines.

• Select, interview, and hire staff.

• Design training path for new hires based on company regulations and assign a store trainer for the

new hire to learn their designated job.

• Assign daily duties to location personnel.

• Provide the motivation to the store employees by setting an example of excellence.

• Schedule and maintain the location labor hour budget as provided by your District Manager

• Monitor, review, and prepare payroll for location employees.

• Maintain the Kwik Fill store images throughout your location, this includes approved advertising,

outside appearance store equipment maintained in working order, and store lighting.

• Place and receive store orders to also include, pricing, stocking, and facing merchandise. Stocking

merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and

backroom storage areas.

• Maintaining the store in the best possible condition, reporting any maintenance deficiencies, and

repairing items with the manager’s scope, as well as performing required maintenance on pumps,

these tasks may include but are not limited to, replacing gas nozzles and hoses, changing pump

filters, sweeping parking lots, picking up trash on the store property, emptying trash cans.

Rev. 03/25/2023

• Manage daily activities of employees to improve sales performance.

• Offer appropriate customer service.

• Greet all customers with a smile and hello.

• Suggest merchandise purchases to all customers.

• Learn and operate the cash register and additional required equipment with accuracy.

• Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage.

At times this may entail lifting a weight of 50lbs or more to accomplish certain stocking

requirements.

• Maintain the store in accordance with maintenance policies and conform to any required Health

Department rules and regulations. keeping store shelves clean and stocked and fronted, and

cleaning restrooms and floors.

• Following and enforcing all security and safety policies and procedures.

• Account for all shift and daily transactions.

• Perform required money handling procedures as required by the company.

• Complete daily Sales reconciliation and related documents as required.

• Always present a neat and clean appearance.

• Wears and enforces any required dress code.

• Perform other duties that may be assigned by the District Manager.

The Manager is held responsible for all cash and inventories of the location. All overages and shortages

are to be reported to District Manager immediately.

Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential

functions of this position.

Required Qualifications

Valid Driver’s License

Dependable, independent transportation that does not rely on a third party.

A working phone number through which the Store Management and Staff can contact you.

Competencies/Skills

Ability to multi-task

Organizational and communication skills

Work Environment

While performing the duties of this job, works in a typical retail convenience store setting.

Physical Demands

Incumbents must be able to lift up to fifty pounds.

Bending and twisting

Rev. 03/25/2023

Standing, walking, or sitting for prolonged periods

Programs/Equipment Used

POS/cash register experience helpful

Adding machine

General office equipment

Desktop Computers/Laptop Computer and Tablets

Required Education and Experience

High School diploma or GED equivalent.

Prior convenience store experience is helpful but not required

Job Type: Full-time

Pay: From $21.75 per hour

Expected hours: 45 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Hamburg, NY 14075: Relocate before starting work (Required)

Work Location: In person