Full-Time Lpn Clinical Care Coordinator

Tallahassee Primary Care Associates is looking for a full-time LPN Clinical Care Coordinator.

The qualified candidate must be able to work Monday-Friday, 8 a.m. - 5 p.m

I. Minimum Qualifications

• Graduate of an accredited school of nursing
• Current Healthcare Provider Training (BLS)
• Active Florida LPN license in good standing
• Knowledge of medical terminology
• Minimum 2 years previous clinical experience
• Knowledge/background in clinical quality measures
• At least 2 years experience in care management is preferred
• Proficiency with Electronic Medical Records (EMR) and Microsoft Office Products (Excel, Outlook)
• Ability to work well with others and under pressure
• Ability to work individually
• Ability to communicate with patients and physicians face to face and via telephone
• Ability to evaluate and communicate HEDIS and other quality measures
• Strong attention to detail and organizational skills
• Strong customer service skills

II. Essential Functions of Position

A. Administrative Clinical Responsibilities

1. Medical chart review/audit to ensure compliance and pre-set quality improvement program guidelines to close Quality Care Gaps.
2. Direct and participate in the development of patient care and quality driven protocols and policies.
3. Input Health maintenance data into EMR to reflect chart audit results.
4. Utilize EMR and payer dashboards to effectively manage Quality incentive programs like CHP QPP and CMS Star quality measures and initiatives.
5. Provide EHR support to providers and their offices. Back-up to Quality and Improvement EHR Support Coordinator
6. Following protocol approved by Exec. Comm., input orders for labs, diagnostic tests, input referrals for health maintenance and input refills to 90-100 days as appropriate.
7. Perform patient outreach via phone, letter or web messages to assist patients with becoming healthier by following the healthcare provider's recommendations/orders.
8. Work closely with providers, office managers, and staff regarding patient health and closing care gaps. Work with the pharmacies on medication adherence and/or payers on quality measures.
9. Serve as the contact-point, advocate, and informational resource for patient, family, care team, payers, and community resources.
10. Ensure effective tracking of test results, medication management, and adherence to follow-up appointments.
11. Serve as linkage between primary care physicians and patients' health providers to improve coordination of services and information flow
12. Facilitate and attend meetings between care team, payers, and community resources, as needed.
13. As needed, perform patient care duties within the scope of an LPN license.
14. Complete 1 hour of Self Training per month and cross training within the team. Provide training to providers and their offices regarding new QPP or HEDIS measure guidelines.

B. Communication

1. Communicate with TPCA offices to review the clinical guidelines implementation process
2. Communicate with patients and/or their families to effectively create care plans and goals
3. Communicate with physicians, social workers and community resources to coordinate patient care services

Applicants must pass a criminal background check to include references and a drug test.

Tallahassee Primary Care Associates is an EOE/ADAAA and Drug Free Workplace.

This employer participates in E-Verify.