Fulfillment Specialist

Summary
The Fulfillment Specialist is responsible for pulling, checking and packing orders with productivity, quality and accuracy for all outbound shipments to end users, dealers or subsidiaries, assembly orders, or for replenishing stock. This position will require the person to process orders on the computer, which currently involves scanning, weighing and applying the shipping labels to the product. This position will also be responsible for restocking shelves and picking orders to carts, packing orders, replenishment and cycle counting.
Essential Duties and Responsibilitiesinclude the following, other duties may be assigned
General Duties and Responsibilities

• Pick, Pack, and Process consumer, Canada and retailer orders
• Sort orders for customer and date of delivery
• Process orders - scan TO, weigh parcel, apply label.
• Organize parcels by shipping type
• Maintain high productivity, quality and accuracy
• Housekeeping (5S) - be part of maintaining the cleanliness of the facility, including personal workstations or work areas and all general areas of the facility
• Observing all Safety and Weber regulations, understanding of proper manual lifting techniques
• Must be able to rotate to all positions noted below.
• Meet the assigned picking, packing and processing rates as assigned
• Use industrial powered equipment as required
• Replenish Shelf and Bin locations
• Understand work instructions (bills of material, visual work instructions, proper documentation and labeling) and be able to perform the picking, packing and assembly to meet the order and schedule deadlines
• Pick orders by foot or by Wave/Little Joey or equivalent narrow aisle picking equipment

Order Picking

• Picks orders in the Rack locations with scanning guns; meeting or exceeding the assigned hourly picking rate.
• Organizes orders based on efficient travel through the picking locations
• Check the part numbers, descriptions, and quantities for each order.
• Uses the scan gun to scan the part location, and part bar code for each order
• Stage each delivery in a separate bin within the pick cart (one delivery per bin)
• Advises leader when the scanning gun is not working properly
• Periodically cycle count - validating the bin/shelf quantity for the part with the quantity showing in the system.
• Comprehend basic warehouse layout of bins/shelfs and items, including overstock and secondary locations
• Notify cell leaders and supervisors of incorrect units of measure, expiration product, wrong item numbers, or damaged product.
• Interact with Inventory Associate daily to ensure accurate inventory
• Picks orders in the Rack locations with the wave/JLG when not pickable on foot and in a "B" or "C" location; meeting or exceeding the assigned hourly picking rate.

Packing for Parcel Order

• Pack orders in assigned cartons by making boxes and using foam machine or bubble pack for parts protection
• Verify correct part numbers, description, and quantity when packing orders
• Place completed orders on conveyor
• Read and understand the pick ticket, including special instructions,
  Next Day Air, Second Day Air, QA inspection, Driver pick, etc.
• Operating a computer used for processing orders
• Understand proper packaging materials and procedures, including
  weights, temperature requirements, corrugated boxes, labels, and
  proper routing.
• Maintain and stock proper inventory of packing supplies
• Meet the assigned rate for packing
• Meet the consumer service level agreement of all orders due to ship

Processing

• Use the computer to process the order
• Scanning the order info with the scan gun
• Periodically auditing contents, changing shipping options
• Weighing the product, getting the dimensions
• Printing and affixing the label on the box
• Separate all shipment types and organizing for Ground, Express, Smartpost, Canada
• Manually load product in ground truck from conveyor, and assist to get product staged for Express, Smartpost, and Canada

Canada Processing

• Pick and pack orders specifically for Canada consumer orders
• Build pallet(s) for shipment with proper paperwork
• Close out the system
• Meet the consumer service level agreement of all orders due to ship

Packing to Stock (Assembly Responsibilities)

• Performs more complex assemblies involving multiple parts. Assemble parts by arranging parts, screwing and fastening miscellaneous parts, and testing parts according to specific quality and production standards.
• Prepares packing materials for use by ordering, counting, assembling, protectively wrapping and arranging parts in a carton or rack according to specific quality production and transportation standards.
• Labels products by identifying and applying labels to parts, cartons, and pallets.
• Monitors quality of production by self-check, successive checks and comparison to quality standards.
• Active with troubleshooting and continual improvement of the process.
• Keep tools in good working order.
• Stock proper inventory of packing supplies.
• Pick order and any missing parts by due date or priority from staging area
• Prepare packing material on one table of the working area
• Verify quantity per piece by analyzing order and dividing the amount of parts by total amount of pieces per order
• Verify quantity per pallet on guidance book
• Verify packing guidance book for specific assembling, packing or wrapping using some manual, air or electrical tools needed
• Use Bubble wrap machine, clipper machine and Ran pack machine per order specs
• Fill out a full tag per pallet using info from order
• Shrink-wrap full pallet by hand or machine and move it to put away area
• When finished fill out order by writing down pieces done, date and initials and turn it in to Supervisor or cell lead
• Get empty pallet with a piece of flat carton on bottom when starting to fill a new one

When finish an order, putaway all equipment, tools and leftover material and clean area before starting another order
Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Must have parts and procedure knowledge
• Ability to work as a team with other members of the cell
• Maintain proper housekeeping
• Adherence to safety requirements
• Ability to drive a light duty picking machine (Wave, JLG or equiv) or climb a 16' ladder

Language Skills

• Must be able to read and comprehend the materials as provided
• Bilingual a plus (English/Spanish)

Computer Skills
Basic Computer Knowledge
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk and/or hear. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds, heavier weights with proper assistance or maneuvering equipment. Required PPE
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General Warehouse conditions