Ft Trainer (Human Resources)

Primary Responsibilities:

• Ensure team members meet compliance standards prior to attending trainings

• Facilitate standardized orientation, as well as department and Leadership Development training

• Assist with supervisor of Human Resources training team

• Update and maintain team member training files via Team Hire and Green Light for all related training sessions, including communication with team members and park departments when a team member is not compliant

• Assist with all team member communications, to include flyers, team member newsletter, bulletin boards, daily communication pamphlets and team member website

• Assist with planning, advertising, executing and recapping team member events

• Help conduct team member survey collection

• Ensure a positive guest and team member experience through team member training

• Act as a liaison between Human Resources and park operating areas

• Consistently practice safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations

• Assist the Training and Development team with special park, SEA, and community projects as assigned

Requirements and Competencies:

• Must have a high school diploma. College degree preferred.

• Previous public speaking/presentation experience required

• Guest service experience preferred

• Must have no performance deficiencies within one (1) year

• Must have flexible work schedule to include holidays, nights and weekends

• Must have a working knowledge of all Microsoft Office applications, specifically PowerPoint and Excel

• Must be able to walk and stand for long periods of time in all weather conditions

• Must be able to lift, push/pull at least 20 pounds

• Must have excellent written and verbal communication skills, to include speaking effectively before small and large groups of people

• Must be able to motivate team members to achieve park standards (i.e. guest service, cleanliness, safety and quality)

• Must be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs

• Must be willing to work as part of a team, as well as work independently with little or no supervision

• Must be able to organize resources, establish priorities and monitor multiple projects and assignments

• Must be able to maintain a professional image and manage confidential information appropriately

• Must consistently practice safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations

• Must be able to complete all required Train-the-Trainer programs and certifications required for delivery of trainings

• Must be willing to comply with all SEA grooming guidelines and employment standards

• Must assist with other Human Resources areas as needed, park activities and other responsibilities as assigned