Front/Back Office Medical Assistant (Mainly Front Office)

An established Pulmonary office looking for a front office receptionist who may help with back office only when our Medical Assistant is absent. Only one doctor. We don’t do paper charting but electronic health records. Please apply if you have at least one year experience as medical receptionist recently without gap.

Responsibilities:

• Ability to work under pressure in a fast-paced environment.
• Has a positive work ethic, inspires others, and models genuine, caring, and friendly behaviors.
• Demonstrates effective verbal and written communication that is clear, well-organized, and has a strong understanding of doctor and patient needs.
• An effective team player who contributes valuable ideas, feedback and can be counted on to meet commitments.
• Can keep up in the office environment by facing tasks and challenges with energy and passion.
• Pursues activities with focus and drive and can be counted on to complete goals.
• Adherence to the standards of business conduct and HIPAA compliance.
• Comfort in working independently as a problem solver.
• Strong verbal and written communication
• Knows how to research and be self-independent
• Attention to detail is Must
• Organization skills and ability to execute multiple tasks simultaneously
• Maintain a professional receptionist/front desk area and cleanliness of the office.
• Able to collect and receive payments/co-payments
• Computer skills - Proficiency in Word,
• Experience in Insurance verification

Front Office Activities:

• Provides good customer service to patients by phone and/or email.
• Responds to patient questions or concerns about their symptoms and/or treatment by working with the physicians to make sure that the patient’s needs are met.
• Schedules patients for all types of visits.
• Keys data into computer to maintain patient records and ensure that they are accurate and current.
• Assists the doctors and patients with ensuring that their medications have been approved and filled by the pharmacies.
• Checks insurance eligibility
• Requests prior authorization
• Collect co-pays
• Responds to patient emails and Faxes.
• Responsible for incoming/outgoing packages (UPS, FedEx) and package log.

Back Office Activities: in case our Medical Assistant is absent

• Rooming patients
• Checking vitals
• Measuring and weighing patients
• Tracking patients on charts
• Preparing charts
• Documenting vitals on charts
• Monitoring patients as needed

Knowledge, Skills, Abilities and Other Qualifications:

• Ability to work well under pressure and be quick on your feet
• Neat and professional appearance
• Effective written and verbal communication skills
• Reasonable knowledge of computer

Pleasant work environment.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Medical specialties:

• Pulmonology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person