Front Office Scheduler

Front Office Scheduler

Kids and Teens Primary Healthcare of Atlanta is a small business with a long history of success. We are looking for a Front Office Scheduler.

Responsibilities

• Contact parents to schedule patients for past due office, and wellness exams.
• Check for balances on patients accounts while scheduling and notify patients before confirming appointments.
• Collecting and entering into EMR all pertinent information for new patients.
• Scan documents into EMR and/or appropriate scanning profile.
• Review online scheduling system and block slots as they become unavailable to prevent scheduling issues.
• Review recall list and schedule patients who are due/past due.
• Review patient profiles to ensure recalls have been entered into the systems.
• Answer incoming phones calls and direct to correct party when necessary.
• Greet patients and assist with check out process.
• Review and message system and respond/or direct patients to appropriate party in a timely manner.
• Resolve scheduling conflicts as they occur.
• Contact and reschedule missed appointments to prevent gaps in healthcare.
• Review patient charts to prevent duplicate appointments being scheduled.
• Review patient charts and inactivate patients who are no longer active with the office.

Desired Experience and Qualifications
·High School Diploma or equivalent required.
·Previous experience in healthcare preferred.
·Proven ability to manage multiple tasks simultaneously.
·Excellent communication skills (verbal & written). Proficiency in Microsoft Office (Word & Excel). Knowledge of hotel computer systems and hospitality software. Ability to problem solve. Ability to work independently as well as in a team environment.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person