Address
Form of work
Salary```Duties```
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up on customer inquiries or resolve issues
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to customers when appropriate
- Analyze customer needs and provide appropriate solutions or recommendations
```Requirements```
- Previous experience in a Customer Service role preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Bilingual or multilingual skills are a plus
- Ability to effectively communicate with customers from diverse backgrounds
- Strong problem-solving skills and ability to think critically
We offer competitive pay, comprehensive benefits package, including medical, dental, and vision insurance. Additionally, we provide opportunities for career growth and development within the company.
If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
