Company

MarinHealth Medical CenterSee more

addressAddressNovato, CA
type Form of workFull-Time
CategoryEducation/Training

Job description

About MARINHEALTH a UCSF Affiliate:
MarinHealth Medical Network is a medical foundation representing the physicians, their care teams and office staff, who previously operated under Prima Medical Foundation or the Marin Healthcare District. With a network of clinics across many different medical specialties throughout Marin and Southern Sonoma County, MarinHealth Medical Network functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're making a positive impact on the health of our patients and their families. Come and join us in touching and transforming lives every day!
External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
"This position may require working in multiple locations."
General Summary:
The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high.
We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the Front Office. Solid administrative experience, good customer service and a mature, calm demeanor are essential skills for this position.
Essential Functions and Responsibilities:
  • Answers telephones, triages calls, takes messages, and provides information.
  • Provides support services to patients and medical staff. Schedules appointments and admissions as required.
  • Prepares patient charts and other office documents. Scans and sorts documents into Electronic Health Record.
  • Attends staff meetings.
  • Maintains files. Assists in updating office systems.
  • Inventories office supplies. Assists in the care and maintenance of office equipment.
  • Books, coordinates, and reschedules patient appointments. Relays necessary messages to staff and doctors.
  • Answers questions regarding patient appointments, prescriptions, and testing.
  • Greets and registers patients in a prompt, pleasant, and helpful manner. Verifies necessary information and updates patient records.
  • Assembles patient's paperwork and forms for visits.
  • Requests referrals and authorizations as needed. When scheduling specialists Logs payments and balances receipts. Ensures copays are balanced and reports are properly produced
  • Oversees reception area, coordinates patient movement, and reports problems of irregularities.
  • Maintains patient confidentiality.
  • Adheres to "Best Practices" as introduced by the company and or Practice Manager
  • Performs other related work as assigned or required.

PERFORMANCE REQUIREMENTS:
  • Knowledge, Skills and Abilities:
  • Ability to speak, read, and write English clearly.
  • Knowledge of medical office procedures.
  • Knowledge of grammar, spelling and punctuation.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make any change accurately.
  • Skill in operating a computer, fax, and copy machine.
  • Ability to read, understand, and follow oral and written instructions.
  • Ability to speak clearly and concisely.
  • Ability to establish and maintain effective working relationships with patients, employees, and doctors.

Qualifications:
Education
  • Minimum High school diploma, GED or equivalent. Completion of business school or related training, including computer courses preferred.

Experience
  • One (1) years of progressive responsibility and directly related work experience
  • Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus
  • Computer proficiency: Microsoft Office.
  • Bi-lingual in Spanish desired

Behavioral Standards:
We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:
  • Exceptional customer service
  • Professionalism on the phone, in person, and with each other
  • Respectful communication with patients, vendors, volunteers, and co-workers
  • Effective teamwork
  • Ability to maintain a safe work environment
  • A positive attitude
  • A good sense of humor and fun in the workplace
  • Support of each other the patients and the practice

MarinHealth remains committed to the health and safety of our employees, patients, and the entire community. As such, MarinHealth requires employees to receive all required immunizations, including, MMR, flu (seasonal availability), and COVID-19 vaccine booster, as a condition of employment and annually thereafter, as required. Any exemptions from these requirements may be granted for limited and specific situations.
Refer code: 7335056. MarinHealth Medical Center - The previous day - 2023-12-18 21:51

MarinHealth Medical Center

Novato, CA

Share jobs with friends

Related jobs

Front Office Coordinator, Specialty Clinics (San Rafael/Novato), Full-Time, Days

Front Office Coordinator

L&P Aesthetics Medical, Inc.

$23 - $27 an hour

Palo Alto, CA

2 days ago - seen

Dental Front Office Coordinator

Ultimate Dental Elk Grove

From $20 an hour

Elk Grove, CA

4 days ago - seen

Dental Front Office Coordinator

American Dental Companies

$22 - $24 an hour

Citrus Heights, CA

4 days ago - seen

Front Office & Eligibility Coordinator

Lifelong Medical Care

Pinole, CA

4 days ago - seen

Endodontic / Dental Front Office Coordinator / Receptionist

Valley Green Endodontics

$21 - $25 an hour

West Covina, CA

4 weeks ago - seen

Front Office Coordinator

Tovey/Shultz Construction, Inc.

$18 - $20 an hour

Lake Elsinore, CA

a month ago - seen

Front Office Coordinator

Fairfield Oral Surgery & Implantology

$19 - $20 an hour

Fairfield, CA

a month ago - seen

Front Office Coordinator

National Community Renaissance

Rancho Cucamonga, CA

2 months ago - seen

Front Office Coordinator

California State University Los Angeles

Los Angeles, CA

2 months ago - seen

Front Office Coordinator/Receptionist

Compassion Elevated Therapy

$17 - $20 an hour

Los Angeles, CA

2 months ago - seen

Assistant MedSpa Manager/Front Office Admin/Patient Care Coordinator

Kao Institute

$25 - $30 an hour

Santa Monica, CA

3 months ago - seen

Dental Front Office Coordinator

Warner Plaza Dental Group

From $27 an hour

Woodland Hills, CA

3 months ago - seen

Dental front office personnel/ treatment coordinator

Signature Smiles Of La

$28 - $32 an hour

Encino, CA

3 months ago - seen

DENTAL Front Office and Treatment Coordinator

Ocean Hills Dentistry

$27 - $35 an hour

Newport Coast, CA

3 months ago - seen

Front Office Coordinator

Changes Plastic Surgery And Spa

$21 - $25 an hour

San Diego, CA

3 months ago - seen

Dental Front Office Coordinator

Azusa Dental Arts

$22.89 - $26.00 an hour

Azusa, CA

3 months ago - seen

Front Office Coordinator, OBGyn/UroGyn, (Novato), Full-Time, Days

Marinhealth Medical Center

Greenbrae, CA

3 months ago - seen

Dental Front Office Coordinator

Dental Dentist Dentistry

From $23 an hour

San Clemente, CA

3 months ago - seen