Front Office Coordinator

About The Company:

San Mateo Podiatry Group is the most established foot and ankle specialty practice in Northern California, founded in 1917. We deliver state of the art solutions for foot and ankle problems to help our clients become their best selves.

We're growing, and looking for a positive, fun, articulate, and results oriented individual to join our team at the front desk.

Highlights:

• This position is 80% client facing, 20% phone facing.
• This is a full time phone position: Monday to Friday 8:30 am-5:30 pm
• Compensation is hourly starting at $25 to $27+ per hour, depending on experience.
• Estimated annual compensation would be $55,000+.
• This is a career track position, advancing to other opportunities within the organization.

General Responsibilities:

• Greeting patients, answering telephones, scheduling, and confirming appointments
• Entering patient information into the office system
• Explaining the basics of health insurance cost share and collecting patient balances
• Collect and post payments, including credit card transactions
• Track and report assigned metrics
• Other duties as assigned, including ongoing team education and development
• All duties and responsibilities in accordance with company policies and procedures

Qualifications

Required:

• Must be a people person with a great attitude and attention to detail
• Strong telephone, communication and time management skills
• Education: Associates Degree, or higher
• Experience: One (1) year of medical Front Office and / or administrative experience

Preferred:

• 2-5 years of progressively responsible, medical Front Office experience
• English / Spanish bilingual is a plus to better serve the community
• Knowledge of MacOS, G-Suite, and Cisco Phone Console
• Understanding of health insurance claims and procedures is desired

Why Should You Apply?

San Mateo Podiatry Group offers employment opportunities that promote professional, personal, and financial growth. We are proud to provide our team with continuous professional development and a supportive work environment.

A great company culture, state of the art workplace, competitive compensation, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.

Easy Commute: The company is based in Burlingame, CA, just off Highway 101, next to Millbrae BART, and down the hill from Highway 280.

The next move is up to you!

Application Instructions:

1. Click "Apply for this Job" below, along with a specific cover letter.

2. You'll be invited to a one-way video interview, which is required to be considered for the position.

Thank you for your interest and best wishes in your career search!