- Check patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints.
- Answer incoming calls, transfer calls appropriately, check messages and return calls as needed.
- Schedule and reschedule patient appointments over the phone and in person.
- Open office at start of business day and close at the end of business day.
- Register new patients and scan all documents into the electronic health record.
- Collect various methods of payment and apply payments to patient balances.
- High school diploma or GED.
- Minimum two years of experience in a similar environment.
- Bilingual in Spanish is a plus.
- Basic computer skills
- High level of professionalism and interpersonal communication skills.
- Familiarity with medical terminology is preferred, but not required.
- Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required.
- May require walking primarily on a level surface for periods throughout the day.
- Frequent computer work required.
- Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.
- 401(k) and match
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Holidays
- Vision Insurance