Front Desk/Member Services

The MAAC Sports & Fitness (Clio, MI) is searching for FRONT DESK STAFF.

We are searching for someone to cover approximately 5-20 hours a week Monday-Friday and the shift is 3:30pm-9pm. We rotate weekends between 3 other staffers.

As the first person a member sees when they enter our facility, our front desk employees are the face of The MAAC. A well-groomed and neat appearance is very important. It is also crucial that this person has a positive, upbeat, outgoing, personality with great communication ability.

Applicants must be 18 or older.

Our employees wear many hats and should be able to multi task between answering phone calls, assisting members, cleaning, giving tours, and signing new members.

Ideal candidates for the Front Desk position will possess the following:

• A positive upbeat personality.
• Effective ability to communicate with customers and co-workers.
• The ability to multitask.
• Customer service oriented.
• Punctual, must be responsible and detail oriented.
• Prior experience in the fitness industry, a retail setting, or customer service is preferred.

Responsibilities include but are not limited to:

• Greeting and checking in members as they come in.
• Resolving customer issues in an effective manner.
• Membership sales and retention.
• Following up with prospects.
• Ensuring a safe and clean health club environment for members and staff.
• Closing the facility as scheduled.
• Following company policies and procedures.

Experience in sales and/or the fitness industry is a positive.

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 5 – 20 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Clio, MI 48420: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person