Front Desk/Medical Assistant Prn

This is a PRN(as needed) position

• Needs to be crossed trained for Front Desk and Medical assistant
• Will assist at our Leawood office (11550 Granada Ln, Leawood, KS 66211) and Warrensburg office (609 E Young Ave Suite A-2, Warrensburg, MO 64093)
• 8-16 hours per week

Job Description

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.

Field Label
Additional Information

Education, Licensure & Certification Requirements

• High School or GED

Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing

• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook

• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Pay: From $16.00 per hour

Expected hours: 8 – 16 per week

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• No weekends

Work setting:

• Clinic
• In-person

Application Question(s):

• Are you willing to commute between our Warrensburg and Leawood offices as need?
• Are you willing to work PRN (8-16hrs/week)?

Experience:

• medical assistant: 1 year (Required)
• Medical receptionist: 1 year (Required)

Work Location: In person