About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.Join Our Team
The Hotel Assistant Manager oversees the Front Office operations and acts as the manager on duty in the hotel when senior managers are not available. They direct staff that performs the following duties: welcomes and registers hotel guests, explain the accommodations and establish credit or method of payment. Checks guest out of the hotel, prepare and explain the bill. They oversees the guest services department which welcomes and assists our guests by welcoming them and providing luggage assistance and an orientation of the hotel. They provide personalized restaurant and entertainment recommendations based on extensive knowledge of the area. They have the ability to oversee multiple operational departments in the absence of management presence. They respond to a wide variety of guest requests by accurately assessing their needs by adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. The Hotel Assistant Manager complies with any additional requests that may arise pertaining to Front Office duties. At least 2 years of similar experience in a luxury hotel setting required.
What to Expect
Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Complimentary Parking
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.