About us
Modern Management Company is a small business in Columbus, OH. We are professional and agile.
Our work environment includes:
- Modern office setting
### Overview:
Email salesramadacolumbus@gmail.com to schedule an interview
We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously.
### Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Handle cash transactions and maintain accurate records
- Perform night audit duties, including reconciling accounts and preparing reports
- Ensure the safety and security of guests by following established procedures
- Maintain a clean and organized Front Desk area
### Requirements:
- Previous experience in hospitality or Front Desk operations preferred
- Knowledge of hotel management systems and phone systems
- Excellent phone etiquette and communication skills
- Multilingual abilities are a plus
- Strong customer service and guest relations skills
- Ability to handle difficult situations with professionalism and empathy
- Attention to detail and accuracy in handling financial transactions
- Flexibility to work night shifts, weekends, and holidays as needed
Join our team and be part of a dynamic hospitality environment where your dedication to exceptional service will be recognized and rewarded. Apply today to start your career in the hotel industry!
Job Types: Full-time, Part-time
Pay: $13.00 - $18.00 per year
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Avon, OH 44011: Relocate before starting work (Required)
Work Location: In person