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Form of work
SalaryWe are looking for a Front Desk / Reservation Specialist who cares about providing quality customer service. If you have the skills to drive guest satisfaction scores and want to be part of our team, we want to meet you.
Job Responsibilities:
Manage online and phone reservations
Welcome and acknowledge guests
Provide information about the community
Work with the maintenance and housekeeping departments to ensure customer satisfaction
Answer phones with proper etiquette
Respond to customer complaints in a professional manner
Job Requirements:
Must be able to work in a fast paced environment
Must have customer service experience
Excellent communication and organizational skills
Weekends are required
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
