Front Desk Recreation Assistant

General Definition of Work

The Recreation Assistant performs intermediate administrative duties and Front Desk reception for Community Center and other work as apparent or assigned. Work is performed under the moderate supervision of the Assistant Director of Parks & Recreation, with limited oversight from the full-time Recreation Assistants.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Performs reception duties including: answering phone; answering questions; taking messages or directing callers to appropriate parties for disposition; greeting employees, visitors and the general public; responding to inquiries and providing information on programs, services and activities
• Sets up and breaks down rooms and gyms for recreation activities
• Assists in the supervision of participants within the community center
• Maintains and updates records including program attendance, inventory and basic financial transactions; organizes, maintains and retrieves files, forms, inventories, logs and other documents
• Receives, receipts, and accounts for various fees
• Registers and schedules programs and class participants; enters data into computer system
• Maintains automated database with patron information, class schedules, programs, rentals and facility reservations
• Opens and closes facility in accordance with established procedures
• Maintains office and meeting areas; creates and arranges program displays; stocks program supplies and equipment

Knowledge, Skills, and Abilities

• General knowledge of the methods and practices of community recreation work
• General knowledge of standard office practices, procedures, equipment and office assistance techniques
• General knowledge of one or more phases of community recreation activities
• General knowledge of agency programs and policies
• General knowledge of business English, spelling and arithmetic
• Skill in the use of instruments, tools or other equipment used in recreation programs
• Skill in the operation of standard office, word processing and data entry equipment
• Ability to schedule and coordinate a recreation program
• Ability to provide working leadership to a group of recreation participants
• Ability to type accurately and at a reasonable rate of speed
• Ability to make accurate arithmetical calculations
• Ability to follow oral and written instructions
• Ability to establish and maintain effective working relationships with associates, program participants and the general public

• High school diploma or GED certification required
• Some experience in customer service and recreation programs, or equivalent combination of education and experience

Special Requirements

• Must be at least 18 years of age

• Possession of Basic First Aid, CPR and AED certifications

Physical Requirements

• This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force
• Work regularly requires speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires standing, walking, sitting and repetitive motions and occasionally requires climbing a ladder while carrying objects up to 25 pounds
• Climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting
• Work has standard vision requirements
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word
• Hearing is required to perceive information at normal spoken word levels
• Work requires preparing and analyzing written or computer data, observing general surroundings and activitie
• Work frequently requires exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment
• Work is generally in a moderately noisy location (e.g. business office, light traffic)