About us
NovaHealth Urgent Care is a small business in Southfield, MI. We are fun, supportive, social and our goal is to provide compassionate and modern medical care to patients. We strive to create a welcoming environment where patients feel comfortable seeking treatment for their non-life-threatening medical needs. Our caring and experienced medical staff are dedicated to providing personalized care to each patient, taking the time to listen to their concerns and develop a treatment plan that meets their individual needs. We are committed to using the latest medical technology and techniques to provide the highest quality care to our patients. Our goal is to be a trusted healthcare provider in the community, promoting wellness and healthy living through education and preventive care. At our urgent care center, we are more than just a medical facility – we are a place where patients can come to feel cared for and supported during their time of need..
Our work environment includes:
- Modern office setting
- Growth opportunities
- Relaxed atmosphere
- Safe work environment
- Lively atmosphere
- On-the-job training
We are seeking an enthusiastic, well-organized and detail-oriented Front Desk Receptionist to join our Urgent Care team. The ideal candidate for this position has previous experience working in a medical environment and possesses strong interpersonal communication skills. This is a fast-paced Front Desk position, where the receptionist will be responsible for registering visitors, answering phones and assisting patients while simultaneously completing assigned administrative tasks.
Responsibilities:
- Greet patients and visitors in a friendly and welcoming manner.
- Register patients and obtain their demographic and insurance information.
- Verify insurance eligibility and coverage.
- Schedule appointments and answer phone calls.
- Manage patient charts and records.
- Collect and process payments for services rendered.
- Maintain a clean and organized reception area.
- Assist with other administrative tasks as needed.
Qualifications:
- High School Diploma or GED
- Minimum of 1-2 years of experience as a receptionist or in a similar customer service role
- Knowledge of medical terminology and procedures preferred
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong computer skills and proficiency with electronic health records systems
We offer a competitive salary and a supportive work environment. If you are a detail-oriented and customer-focused Front Desk Receptionist who enjoys working in a fast-paced environment, please apply with your resume and cover letter.
Job Types: Full-time, Part-time, PRN, Per diem
Pay: $14.00 - $18.00 per hour
Healthcare setting:
- Clinic
- Telehealth
- Urgent care center
Medical specialties:
- Urgent Care
Schedule:
- 12 hour shift
- 3x12
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- No nights
- Rotating shift
- Rotating weekends
- Weekends as needed
Work Location: In person